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  • Strong written and verbal communication skills
  • Keen eye for detail, with the ability to focus on monitors for long periods of time
  • Possess a high level of honesty and integrity
  • Adherence to high standards, methods and procedures
  • Computer proficiency
  • Gaming knowledge
  • A willingness to learn, develop and achieve new skills for personal and professional development


  • Graduate of Criminology or equivalent experience required
  • 5’6 Male and 5'4 Female in height with pleasing personality
  • Must be able to work any day of the week and any shift
  • Must present a well-groomed appearance
  • Must be able to work independently
  • Must be able to sit, stand, or walk for long periods of time
  • Must be able to respond calmly and make rational decisions, when handling customer and employee conflicts
  • Must possess the ability to interact in a professional manner with the general public
  • Must possess excellent written and verbal communication skills.
  • Must possess excellent customer and employee relations skills.


  • At least 2 years in college.
  • Possess Security Guard license.
  • Has 2 years experience as a Security Guard and knows the basic functions of a Security Guard.
  • Must be able to work any day of the week and nay shift.
  • Must be able to sit, stand, or walk for long periods of time.
  • Ensuring the safety and well-being of guests and Team -Members
  • Provides assistance to law enforcement authorities, including testimony in criminal and administrative proceedings as necessary.
  • Interviews, investigates, and documents all relevant incidents in accordance with Solaire’s Security policy.
  • Meets attendance guidelines of the position and adheres to regulatory and departmental policies and procedures.
  • Control and recording of all vehicles entering the facility.
  • Control Pedestrian traffic and oversight of parking spaces.


  • Has a university degree in a related field – IT, Computer Science, Engineering and the like.
  • At least 8-10 years’ experience in an operations role.
  • ITIL Certification.
  • Strong background in network and infrastructure roles.
  • Experience in management of service delivery and staff, in a matrix-managed, and shift work environment.
  • Outstanding communication skills, verbal and written, are required for this position.
  • The A&E SOM must be fully familiar with IT services management model of service delivery as a process- based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
  • Must be experienced in leading organizational change and process improvement.
  • Must understand Change Management lifecycle and will work closely with the Change Management Crew Lead to ensure deliverables meet stated criteria.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Can conform to shifting priorities if needed, demands and timelines through analytical and problem-solving capabilities.
  • Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
  • Persuasive, encouraging, and motivating.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Must be able to learn, understand, and apply new technologies.
  • Strong customer service ethics.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
  • Willing to extend for long hours including weeknds and holidays when needed.
  • The position is also accountable to end using computing break/fix type issues covering 24x7.